At the Travel Agent Next Door, you are not just a number. You are an important individual with a unique story, a unique reason for being a travel agent, and a unique business idea.
That is why we support you to be YOU and to be as successful as you want to be!
When you consider joining The Travel Agent Next Door, don’t be surprised to have a call with the owner himself (for experienced agents)
or our manager of talent development (for new to industry agents). Why? YOUR business matters to us.When you call support, don’t be surprised if we ask how your day was! Why?
Because we believe in establishing a personal connection.Our training sessions are always live instructor led. Why?
Because we believe you should be able to pose questions to a real person while learning.We call you proactively every couple of months to see how you are doing and
if there is anything you need. Why? Because we want to get it right for YOUR business.We will often seek your feedback through surveys, polls or focus groups and encourage you to rate each
support interaction afterward. Why? Because we can only improve with YOUR feedback.
While we are so proud to have become the most successful and largest host agency in Canada, every single agent partner continues to matter to us, regardless of when you joined, where you’re located or how big or small your business may be - we are committed to supporting you in every step of your journey.
Let’s hear what success means to our agent partner:
It's not just "lip-service" when they say "contact us with any issues/questions - that's what we're here for"; it's true; I know because I've called with some really naive questions and never felt that I was a bother or that they'd heard the question a thousand times before.
