It's that time of year again when Rob Glennie Consulting of Winnipeg runs its annual National Travel Agent Survey. This survey provides the industry – and you the travel agent – with valuable insights into many aspects of our business.
The Travel Agent Next Door has always believed in giving back - witness the company’s ongoing support for its adopted charity Pencils 4 Kids. But TTAND agents are also giving back on a regular basis in some very interesting ways.
Cyber security is a big topic for travel agents these days. Increasingly, criminals and fraudsters are getting more and more clever at stealing money transfers, acquiring banking details and fraudulently making bookings that travel agents end up having to pay for.
There are a lot of reasons why agents make the switch to home-based: to keep more of their earnings, to have freedom to sell what they want, to have a better work/life balance and – let’s be honest – to get away from a lot of admin work that keeps them from focusing on selling travel.
There are a lot of reasons why agents make the switch to home-based – to keep more of their earnings, to have freedom to sell what they want, a better work/life balance and—let’s be honest—to get away from a lot of admin work that keeps them from focusing on selling travel.
“You are never a just a number with us,” said Flemming Friisdahl, Founder and CEO. “We consider our primary agents to be our business partners and we call each and every one of our primary agents every three months just to check in and discuss how they are doing.”
One of the main reasons that home based agents are sometimes reluctant to make the move is because they are concerned about a gap in income and about having to learn a lot of new procedures and systems. But if you can earn more and get more support, doesn’t that make it worth it?
I have known Flemming Friisdahl for a long time now – we worked together at the former North American Leisure Group, which became MyTravel Canada, which became Thomas Cook North Americ